Terms of Service

Last updated: draft, not yet reviewed by counsel.

The service

Heron AI reads a business's own customer or client list and drafts personalized win-back messages for the owner to review. Nothing is sent automatically - every message is reviewed and sent by the business owner, from their own inbox.

Your responsibilities

TODOConfirm with counsel what representations the client must make about their right to share the customer data they provide (e.g. consent, existing customer relationship) before publishing specific language.

Payment

TODOAdd specific pricing, billing terms, and refund policy once finalized.

Limitation of liability

TODOStandard limitation-of-liability language, drafted or reviewed by counsel.

Changes to these terms

TODOConfirm how changes to these terms will be communicated to active clients.

Contact

Questions about these terms: heron@heronai.net.