Client reactivation for med spas

Past customers.
Future bookings.

Heron finds the clients who have stopped booking and drafts a personal reason to come back, based on what they actually had done. You approve every message before it leaves your spa.

No obligation. No client upload needed to book. You approve every reactivation draft.
SAME CLIENT, TWO MESSAGES01 / REVIVAL
Before

The usual blast

Subject: We miss you! 10% off this month

Hi there! It's been a while. Book any service this month and save 10%. Use code COMEBACK10.

After

A Heron draft

Last visit: HydraFacial, 8 months agoFictional client

Hi Maria, it's been about 8 months since your last HydraFacial with us. If you'd like to get back on a routine before the holidays, I can send you a few open times this week. Want me to?

You approve every message before it goes out.

Fictional examples. No real client data used.

Up to 25 personal drafts a week First drafts within 7 daysof receiving your list Nothing sends without your approval Month-to-month
Is Revival for your spa?

Three quick questions.

Does your med spa have past clients you have not followed up with?

Do you have a record of their past visits and services?

Can you review each draft and send approved messages from your inbox?

How it works

From past visits to a personal note.

1

You export your client list

Start with your CRM, booking software, or spreadsheet. A short call captures your spa's services and how you talk to clients, so the writing sounds like you.

2

We draft, one person at a time

Revival prepares up to 25 personal win-back drafts a week, based on each client's past visits and what they actually had done.

3

You read them and send

First drafts arrive within 7 days of receiving your list. You approve every message and send it from your own inbox.

Before we talk

A few good questions.

Start with the clients your spa already knows. Keep control of what happens next.

Is this a fit for my med spa?

Revival is for med spas with past clients, a record of their visits, and a reason to reconnect. On the fit call, we look at your client history together.

What is AI Visibility?

AI Visibility checks how often AI tools name your med spa, updates the information they read on your site, and re-checks monthly. It is a separate service from Revival. Neither service guarantees bookings or revenue.

Do I need to change my CRM?

The starting point is an export from your CRM, booking software, or spreadsheet. We review what you already have and agree on the information needed before you share a client list.

Will Heron send messages to my clients?

With Revival, you approve every message and send it from your own inbox. Heron prepares up to 25 personal win-back drafts a week. Nothing sends without your approval.

What happens on the 30-minute call?

We discuss your med spa, how you keep client records, and where follow-up gets missed. We walk through the message approach and discuss scope and pricing so you can decide whether to move forward. You do not need to upload a client list to book.

Can you guarantee new bookings?

No. Results depend on your list, your offer, and whether clients want to visit again. The first step is to assess the opportunity and review the drafts before you send anything.

Where are you based?

San Francisco. We work with med spas across the US over video calls.

A thoughtful way to reconnect with your spa's past clients.

In 30 minutes, we will review your spa's needs, show you the message approach, and discuss whether Revival or AI Visibility fits.

Book my 30-minute fit call
No obligation. Reactivation drafts never send without your approval.